PetFriendly.com Website Terms of Use

Thank you for visiting PetFriendly.com (including our mobile apps, collectively referred to as the “Website”).

The Website helps pet owners find pet-friendly locations, share and discover pet-friendly travel information, participate in community discussions, and book pet-friendly accommodations and travel experiences.

References to “we,” “us,” “our,” or “PetFriendly.com” mean PetFriendly.com and our subsidiaries. “You” refers to any user accessing, browsing, posting content to, or making bookings through the Website (including through our customer service team).

Acceptance of Terms

By accessing or using the Website in any way, you agree to be legally bound by these Terms of Use (the “Agreement”), our Privacy Policy, and any other policies referenced here. Please read them carefully. If you do not agree to all terms, you must not use the Website or make any bookings.

We may update these Terms from time to time. Your continued use of the Website after changes are posted constitutes your acceptance of the revised Terms. We recommend reviewing this page periodically and printing a copy for your records.

Your Responsibilities and Promises

By using the Website, you represent and warrant that:

• All information you provide is truthful, accurate, current, and complete.
• You will keep your account credentials secure and accept full responsibility for any activity under your account.
• You are at least 18 years old. We do not knowingly collect data from children under 18, and you must be 18+ to register or post content.
• You will not misuse the Website or engage in any prohibited activities.

We reserve the right to deny access to the Website or services to anyone, at any time, for any reason (including violations of these Terms). Information supplied by third parties may contain errors, and we are not responsible for inaccuracies on the Website.

Prohibited Conduct

All content, design, software, and infrastructure on the Website are our proprietary property (or licensed to us). You may not copy, modify, distribute, reproduce, publish, license, create derivative works from, sell, or resell any portion of the Website without our express written permission.

You specifically agree not to:

• Use the Website for any commercial purpose (beyond making legitimate bookings for personal use).
• Use robots, spiders, scrapers, or automated tools to access, monitor, or copy content without our prior written consent.
• Bypass any robot exclusion headers or security measures.
• Impose an unreasonable or disproportionately large load on our infrastructure.
• Frame, mirror, or embed any part of the Website on another site without authorization.
• Attempt to reverse engineer, decompile, or tamper with any software or technology used on the Website.

User Submissions and Interactive Features

We welcome your reviews, comments, photos, forum posts, and other contributions (“Submissions”). By posting any Submission (excluding actual booking data), you grant PetFriendly.com and its affiliates a perpetual, irrevocable, royalty-free, worldwide, transferable, sublicensable, and assignable license to use, reproduce, modify, adapt, publish, translate, distribute, display, and create derivative works from your Submissions in any media now known or later developed. This includes the right for us and our partners to use them on other platforms.

You also grant us the right to use the name or username associated with your Submission. You retain ownership of your content but waive any moral rights or claims of attribution regarding our use.

You represent and warrant that:

• Your Submissions are original or you have all necessary rights and permissions.
• For photos: You took them yourself or have explicit permission from the copyright owner, and all people depicted (and guardians of minors) have consented to their use as described.
• Your Submissions do not contain third-party copyrighted material, logos, trademarks, or commercial promotions without permission.

Prohibited Submissions (in Interactive Areas such as reviews, forums, etc.):

You agree not to post content that is unlawful, defamatory, obscene, harassing, threatening, invasive of privacy, inflammatory, fraudulent, or otherwise objectionable. This includes:

• Content that infringes intellectual property rights.
• Spam, advertising, solicitations, or political campaigning.
• Private personal information of others.
• Malware, viruses, or harmful files.
• Off-topic posts.
• Anything that could expose PetFriendly.com or its users to liability.

We are not responsible for user-generated content and do not pre-screen Submissions. However, we reserve the right (but have no obligation) to remove, edit, or moderate any content at our sole discretion. You are solely responsible for backing up your own content.

International Travel

When booking international travel, you are responsible for complying with all entry requirements, passports, visas, and health regulations. Consult the appropriate embassy or consulate for current rules. PetFriendly.com bears no liability if you are denied entry or face issues due to missing or invalid travel documents.

We strongly recommend consulting your physician regarding required vaccinations and health precautions. Listing a destination does not mean we endorse travel there or guarantee it is risk-free.

Liability Disclaimer

Please read this section carefully.

The Website, its content, and services are provided “AS IS” without any warranties. We do not guarantee accuracy of pricing, availability, descriptions, photos, reviews, or other information. We reserve the right to correct errors, including on confirmed bookings.

We disclaim all warranties, express or implied, including merchantability, fitness for a particular purpose, and non-infringement. We are not liable for viruses or harmful components.

Third-party suppliers (hotels, vacation rentals, etc.) are independent contractors. We are not responsible for their acts, omissions, or performance. We are not liable for delays, cancellations, overbookings, force majeure events, or resulting expenses.

To the fullest extent permitted by law, PetFriendly.com and its officers, directors, and affiliates shall not be liable for any direct, indirect, punitive, incidental, special, or consequential damages arising from your use of the Website, even if advised of the possibility.

If we are found liable, our maximum aggregate liability shall not exceed One Hundred U.S. Dollars (USD $100.00).

Indemnification

You agree to defend, indemnify, and hold harmless PetFriendly.com, our affiliates, sublicensees, officers, directors, employees, and agents from any claims, losses, damages, liabilities, costs, and expenses (including reasonable legal fees) arising from:

• Your breach of these Terms.
• Your violation of any law or third-party rights.
• Your use of the Website.

Links to Third-Party Sites

Links to external websites are provided for convenience only. We do not control, endorse, or assume responsibility for their content, privacy practices, or security. Use them at your own risk and ensure they are free of viruses or malware.

Software and Export Controls

The Website is operated from Texas, United States. Software available on the Website is subject to U.S. export controls. You may not download or export software to countries or individuals subject to U.S. embargoes or restricted lists.

Any software is governed by its accompanying license agreement, if any. Without such an agreement, we grant you a limited, personal, non-transferable license to use it solely for accessing the Website as permitted.

Copyright Infringement (DMCA) Policy

If you believe material on the Website infringes your copyright, please submit a written notice with the following information:

• Identification of the copyrighted work.
• Location of the infringing material (with URL if possible).
• Your contact information.
• A good-faith statement and perjury statement as required by the DMCA.
• Your signature (electronic).

Counter-notices must follow the same formal requirements. Send notices via our contact form to our Registered Agent (Attn: Copyright Claims).

We reserve the right to terminate accounts of repeat infringers.

Governing Law and Jurisdiction

These Terms are governed by the laws of the State of Texas, USA, without regard to conflict of laws principles. You agree to the exclusive jurisdiction and venue of the state and federal courts located in Dallas County, Texas for any disputes.

General Provisions

• No agency, partnership, or employment relationship is created by these Terms.
• We may comply with law enforcement requests as required by law.
• Any claim arising from your use of the Website must be filed within one (1) year.
• If any provision is held invalid, the remainder remains in effect.
• These Terms constitute the entire agreement between you and PetFriendly.com.
• Rights not expressly granted are reserved.

Questions?

If you have any questions about these Terms, please contact us through our contact form on the Website.