Jade Hotel

Frequently Asked Questions about Jade Hotel

Are cats allowed at Jade Hotel?

No — Jade Hotel accepts dogs only.

What are check-in and check-out times at Jade Hotel?

Check-in begins at 1:00 PM - anytime; check-out is by 12:00 PM.

Pet policies may change. Always confirm directly with the property before your stay.

About Jade Hotel

Amenities

• Check In: 1:00 PM - anytime
• Check Out: 12:00 PM
• Elevator
• Fitness facilities
• ATM/banking
• Concierge services
• Airport transportation (surcharge)
• Conference space
• Snorkeling nearby
• Surfing/bodyboarding nearby
• Fireplace in lobby
• Coffee/tea in common areas
• Hiking/biking trails nearby
• Kayaking nearby
• Breakfast available (surcharge)
• Laundry facilities
• Television in common areas
• Personal motorized watercraft on site
• Library
• Safe-deposit box at front desk
• 24-hour front desk
• Business center
• Porter/bellhop
• Dry cleaning/laundry service
• Limo or town car service available
• Meeting rooms
• Express check-in
• Use of nearby fitness center (discount)
• Designated smoking areas
• Ecotours nearby
• Tours/ticket assistance
• Free WiFi
• Free wired internet
• Wheelchair accessible path of travel
• Number of restaurants - 1
• 24-hour business center
• Conference space size (feet) - 646
• Conference space size (meters) - 60
• Number of meeting rooms - 1
• Free reception
• Casino shuttle (surcharge)
• Free cruise terminal shuttle
• Free ferry terminal shuttle
• Shopping center shuttle (surcharge)
• Theme park shuttle (surcharge)
• Bicycle rentals on site
• Scooter/moped rentals on site
• Free self parking
• Free valet parking
• Rooftop terrace
• Number of bars/lounges - 1
• Number of coffee shops/cafes - 1
• Luggage storage
• Train station pickup (surcharge)
• Beach shuttle (surcharge)
• Beach umbrellas
• Beach cabanas (surcharge)
• Beach sun loungers
• Free parking nearby
• Beach towels
• Boat tours on site
• Babysitting or childcare (free)
• Hot springs nearby
• Game viewing nearby
• Game drive nearby
• Safari nearby
• 24-hour health club
• Cave exploring/spelunking nearby
• Ziplining nearby
• Newspapers in lobby (surcharge)
• Train station drop-off (surcharge)
• Books
• Water dispenser
• Lockers available
• Couples/private dining
• Private picnics
• Proposal/romance packages available
• Banquet hall
• Vending machine
• Street parking
• Eco-friendly cleaning products provided
• Eco-friendly toiletries
• LED light bulbs
• Living plant wall
• Eco-friendly cleaning products used
• Covered parking
• Uncovered parking
• Secured parking
• Covered parking
• Uncovered parking
• Secured parking
• Distance from property (ft) - 98
• Distance from property (meters) - 30
• Bus station shuttle (surcharge)
• Gated community
• Outdoor furniture
• Motor boating nearby
• Casino nearby
• Health or beauty spa nearby
• Marina nearby
• Swimming nearby
• Wheelchair accessible (may have limitations)
• Wheelchair-accessible public washroom
• Wheelchair-accessible concierge desk
• Valet for wheelchair-equipped vehicle
• Wheelchair-accessible path to elevator
• Wheelchair-accessible on-site restaurant
• Visual alarms in hallways
• Food and water bowls
• Secured bicycle storage
• Bicycle parking available
• Bicycle tour information
• Shuttle for bicycles available
• Bicycle repair station
• Bicycle cleaning area
• Coworking spaces
• Well-lit path to entrance
• Stair-free path to entrance
• Stroller
• Paddleboard on site
• Vegetarian breakfast available
• Organic food
• Annual carbon offsets
• Humane animal treatment
• Locally-owned & organized tours & activities
• Showcase for local artists
• Sustainability/community reinvestment (10% revenue or more)
• Guest education on local ecosystems and culture
• Locally-sourced food on site (80% or more)
• Energy-saving switches
• At least 80% of all lighting comes from LEDs
• Vegan menu options available
• Vegetarian menu options available
• Bulk dispenser for toiletries
• Water-efficient showers only
• Water-efficient toilets only
• Canoeing nearby
• Accessible shuttle
• Accessible airport shuttle
• Accessible bus station shuttle
• Accessible train station shuttle
• Tile flooring in public areas
• Hardwood flooring in public areas
• Area rugs in public areas
• Front entrance ramp
• Elevator door width (inches) - 45
• Elevator door width (centimeters) - 114
• Cooking classes on site
• Pets allowed
• Service animals not allowed
• Only dogs are allowed
• Pets allowed (no fees)
• Beach nearby
• Guests will receive an email with special check-in instructions
• LGBTQIA+ friendly
• Guest will receive an email before arrival 24 hours
• Professional property host/manager
• Free onsite COVID-19 testing (PCR) is available
• Free onsite COVID-19 testing (Antigen/Rapid) is available
• Masks are compulsory at the property for guests without full COVID-19 vaccination
• Minimum age for COVID-19 test requirement: 3
• Guests must provide health documentation
• Guests must provide a negative COVID-19 test result
• Guests must provide proof of COVID-19 vaccination
• Negative COVID-19 test result must be of specific type(s): PCR
• Negative COVID-19 test result must have been issued within a specific period before check-in: 72 hours
• Minimum age for negative COVID-19 test result requirement: 5
• Minimum age for proof of COVID-19 vaccination requirement: 5
• COVID-19 vaccine must have been received a minimum number of days before check-in: 14

Check-In & Check-Out

Policies & Fees

Airport & Shuttle

Nearby Landmarks

• Truong Tien Bridge

  0.3 mi
• Nguyen Dinh Chieu Walking Street

  0.3 mi
• Hue Night Walking Street

  0.3 mi
• Perfume River

  0.4 mi
• Dong Ba Market

  0.8 mi
• An Dinh Palace

  0.8 mi
• General Museum Complex

  1.1 mi
• National School

  1.1 mi
• Ho Chi Minh Museum

  1.1 mi
• Museum of Royal Antiquities

  1.2 mi
• Ngo Mon Gate

  1.2 mi
• Imperial City

  1.2 mi
• Flag Tower

  1.2 mi
• Hue Railway Station

  1.3 mi
• Bao Quoc Temple

  1.4 mi