PetFriendly
Pet Friendly Property

SureStay by Best Western Massena

15054 State Highway 37, Massena, NY, 13662

SureStay by Best Western Massena welcomes pets with up to 2 pets per room. The pet fee is 30 USD/night per pet. A 150 USD pet deposit is required at booking. Pets cannot be left unattended in the room. Service animals are welcome at no additional charge.

View other pet-friendly hotels in Massena

From
$96/night
Rates may vary by date
Your stay

Optional — we’ll carry your dates to the booking site.

Book Now on HotelPlanner

You’ll be redirected to HotelPlanner to complete your booking.

Rooms at SureStay by Best Western Massena

RoomRoomRoomRoomRoomRoomRoomRoomRoomRoomRoomRoom

Pick your dates in the booking box to see room types and live prices.

Frequently Asked Questions about SureStay by Best Western Massena

Can I bring more than one pet to SureStay by Best Western Massena?
Yes — SureStay by Best Western Massena allows up to 2 pets per room.
How much is the SureStay by Best Western Massena pet fee?
The pet fee at SureStay by Best Western Massena is 30 USD/night per pet.
Is there a pet deposit at SureStay by Best Western Massena?
SureStay by Best Western Massena requires a 150 USD pet deposit per stay.
Can pets be left alone in the room at SureStay by Best Western Massena?
No — pets cannot be left unattended in the room at SureStay by Best Western Massena.
What are check-in and check-out times at SureStay by Best Western Massena?
Check-in begins at 3:00 PM - 3:00 AM; check-out is by 11:00 AM.

Pet policies may change. Always confirm directly with the property before your stay.

About SureStay by Best Western Massena

Near Timequest Mini Golf With a stay at SureStay by Best Western Massena in Massena, you'll be 3.2 mi (5.1 km) from Harte Haven Shopping Center and 9.7 mi (15.6 km) from Robert Moses State Park - Thousand Islands. This hotel is 1 mi (1.6 km) from Grasse River and 2.3 mi (3.7 km) from Saint Lawrence River. Make yourself at home in one of the 45 air-conditioned rooms featuring refrigerators and microwaves. 33-inch flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Bathrooms feature shower/tub combinations, designer toiletries, and hair dryers. Conveniences include desks and coffee/tea makers, as well as phones with free local calls. A complimentary continental breakfast is served on weekdays from 7:00 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM.

Amenities

  • Check In: 3:00 PM - 3:00 AM
  • Check Out: 11:00 AM
  • Airport transportation (surcharge)
  • Barbecue grill(s)
  • Free breakfast
  • Picnic area
  • 24-hour front desk
  • Designated smoking areas
  • Free WiFi
  • Wheelchair accessible parking
  • Braille or raised signage
  • RV, bus, truck parking
  • Free self parking
  • Daily
  • Terrace
  • Free continental breakfast
  • Nature reserve
  • Vending machine
  • Uncovered parking
  • Secured parking
  • Casino nearby
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible van parking
  • Wheelchair-accessible registration desk
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Gas grill
  • No accessible shuttle
  • No accessible airport shuttle
  • Number of accessible parking spaces - 2
  • Front entrance ramp
  • Registration desk height (inches) - 37
  • Registration desk height (centimeters) - 94
  • Pets allowed
  • Maximum number of pets per room 2
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Pets cannot be left unattended
  • No cribs (infant beds) available
  • No elevators
  • Professional property host/manager

Check-In & Check-Out

Check-In
3:00 PM - 3:00 AM
Check-Out
11:00 AM
  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards and debit cards; cash is not accepted
  • Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

Policies & Fees

  • Airport shuttle fee: USD 7 per person (one-way)
  • Airport shuttle fee per child: USD 5 (one-way), (from 5 to 12 years old)
  • Pet fee: USD 35.00 per pet, per day
  • Service animals are exempt from fees
  • Crib (infant bed) fee: USD 35.0 per stay
  • Rollaway bed fee: USD 35.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Airport & Shuttle

Yes! There is an airport shuttle.
Internet
Wifi is available at no extra cost in all the rooms. Business center is also available in the lobby with internet access.
Parking
Ample open parking available free for guests.
Breakfast
Continental Breakfast is available free of cost for all guests and includes cereal, milk, juice, tea, coffee, breads, bagels, oatmeal, butter, cheese, jam, yogurt and fresh fruit.

Nearby Landmarks

  • Grasse River
    1.0 mi
  • Timequest Mini Golf
    2.5 mi
  • Massena Country Club
    2.6 mi
  • Croil Island State Park
    2.6 mi
  • Massena Town Beach
    2.6 mi
  • Massena Museum
    2.9 mi
  • Whalen Park
    3.0 mi
  • Saint Lawrence River
    3.0 mi
  • Harte Haven Shopping Center
    3.2 mi
  • 56 Auto Drive-in Theater
    3.5 mi
  • Bowlmor Lanes
    3.8 mi
  • Wilson Hill Boat Launch
    3.8 mi
  • Raquette River
    6.1 mi
  • Eisenhower Locks
    8.4 mi
  • Seaway Visitor Center at Eisenhower Lock
    8.4 mi

Location

15054 State Highway 37, Massena, NY, 13662