Pet Friendly Property
Tru by Hilton Albany Crossgates Mall
1651 Western Avenue, Albany, NY, 12203
Tru by Hilton Albany Crossgates Mall welcomes pets with up to 2 pets per room. The pet fee is 75 USD/stay. Service animals are welcome at no additional charge.
From
$212/night
Rates may vary by date
Your stay
Optional — we’ll carry your dates to the booking site.
You’ll be redirected to HotelPlanner to complete your booking.
Rooms at Tru by Hilton Albany Crossgates Mall
Pick your dates in the booking box to see room types and live prices.
Frequently Asked Questions about Tru by Hilton Albany Crossgates Mall
- Can I bring more than one pet to Tru by Hilton Albany Crossgates Mall?
- Yes — Tru by Hilton Albany Crossgates Mall allows up to 2 pets per room.
- How much is the Tru by Hilton Albany Crossgates Mall pet fee?
- The pet fee at Tru by Hilton Albany Crossgates Mall is 75 USD/stay.
- What are check-in and check-out times at Tru by Hilton Albany Crossgates Mall?
- Check-in begins at 3:00 PM - midnight; check-out is by 12:00 PM.
Pet policies may change. Always confirm directly with the property before your stay.
About Tru by Hilton Albany Crossgates Mall
Near Crossgates Mall With a stay at Tru By Hilton Albany Crossgates Mall in Albany, you'll be connected to a shopping center, a 5-minute walk from Crossgates Mall and a 3-minute drive from University at Albany. This hotel is 3.4 mi (5.4 km) from Colonie Center Mall and 1 mi (1.6 km) from Regal Crossgates. Make yourself at home in one of the 96 guestrooms featuring microwaves and Smart televisions. Complimentary wired and wireless internet access keeps you connected, and digital programming provides entertainment. Private bathrooms with bathtubs or showers feature hair dryers and toothbrushes and toothpaste. Conveniences include irons/ironing boards and blackout drapes/curtains, as well as phones with free local calls. Grab a bite from the snack bar/deli serving guests of Tru By Hilton Albany Crossgates Mall. Mingle with other guests at the complimentary reception, held on select days. A complimentary buffet breakfast is served on weekdays from 6:00 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM.
Amenities
- Check In: 3:00 PM - midnight
- Check Out: 12:00 PM
- Elevator
- Fitness facilities
- Downhill skiing nearby
- Cross-country skiing nearby
- Bicycle rentals nearby
- Fireplace in lobby
- Barbecue grill(s)
- Coffee/tea in common areas
- Hiking/biking trails nearby
- Laundry facilities
- Television in common areas
- Free breakfast
- 24-hour front desk
- Business center
- Express check-out
- Dry cleaning/laundry service
- Swimming pool
- Mountain biking nearby
- Meeting rooms
- Smoke-free property
- Snowboarding nearby
- Billiards or pool table
- Free WiFi
- Free wired internet
- Wheelchair accessible parking
- 24-hour business center
- Free reception
- Number of indoor pools - 1
- Snack bar/deli
- Free self parking
- Computer station
- Daily
- Luggage storage
- Free buffet breakfast
- Shared microwave
- Water dispenser
- Housekeeping on request
- Banquet hall
- Vending machine
- Eco-friendly toiletries
- LED light bulbs
- Recycling
- Outdoor furniture
- Horse riding nearby
- Wheelchair accessible (may have limitations)
- Wheelchair-accessible van parking
- Wheelchair-accessible path to elevator
- Wheelchair-accessible pool
- Wheelchair-accessible fitness center
- Wheelchair-accessible meeting spaces/business center
- Wheelchair-accessible on-site restaurant
- Well-lit path to entrance
- Stair-free path to entrance
- No accessible shuttle
- Number of accessible parking spaces - 6
- Elevator door width (inches) - 42
- Elevator door width (centimeters) - 107
- Pets allowed
- Only dogs and cats are allowed
- Maximum number of pets per room 2
- Service animals are allowed
- Service animals are exempt from fees/restrictions
- No rollaway/extra beds available
- Events/parties not allowed
- LGBTQIA+ friendly
- Professional property host/manager
Check-In & Check-Out
Check-In
3:00 PM - midnight
Check-Out
12:00 PM
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
- This property accepts credit cards, debit cards, and cash
- This property reserves the right to pre-authorize the guest's credit card prior to arrival.
- Cashless transactions are available
- Onsite parties or group events are strictly prohibited
- Safety features at this property include a fire extinguisher and a smoke detector
- This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Policies & Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- Breakage deposit: USD 150 per stay
- Pet fee: USD 75 per accommodation, per stay
- Service animals are exempt from fees
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Airport & Shuttle
Sorry, no airport shuttle available.
Internet
Complimentary WiFi access throughout the Hotel.
Parking
Complimentary daily parking. Large lot to accommodate buses.
Breakfast
Complimentary hot breakfast buffet daily.
Nearby Landmarks
- Crossgates Mall0.2 mi
- Regal Crossgates0.5 mi
- Albany NanoTech Complex1.8 mi
- University at Albany2.4 mi
- Albany Pine Bush Preserve3.0 mi
- Northway Mall3.2 mi
- Colonie Center Mall3.4 mi
- St. Peter's Hospital4.2 mi
- Washington Park4.4 mi
- Albany Medical College4.7 mi
- Albany College of Pharmacy and Health Sciences5.0 mi
- Albany Medical Center5.0 mi
- Lark Street5.0 mi
- Albany Law School5.1 mi
- Westgate Plaza5.2 mi
From
$212/night
Rates may vary by date
Your stay
Book Now on HotelPlannerOptional — we’ll carry your dates to the booking site.
You will be redirected to HotelPlanner to complete your booking.
Location
1651 Western Avenue, Albany, NY, 12203