Pet Friendly Property
The Pontchartrain Hotel
2031 St. Charles Avenue, New Orleans, LA, 701304.0(963 reviews)
The Pontchartrain Hotel welcomes pets with up to 2 pets per room. The pet fee is 75 USD/stay per pet. This property accepts dogs only — cats are not permitted. Service animals are welcome at no additional charge.
From
$318/night
Rates may vary by date
You’ll be redirected to HotelPlanner to complete your booking.
Frequently Asked Questions about The Pontchartrain Hotel
- Can I bring more than one pet to The Pontchartrain Hotel?
- Yes — The Pontchartrain Hotel allows up to 2 pets per room.
- How much is the The Pontchartrain Hotel pet fee?
- The pet fee at The Pontchartrain Hotel is 75 USD/stay per pet.
- Are cats allowed at The Pontchartrain Hotel?
- No — The Pontchartrain Hotel accepts dogs only.
- What are check-in and check-out times at The Pontchartrain Hotel?
- Check-in begins at 4:00 PM - anytime; check-out is by 11:00 AM.
Pet policies may change. Always confirm directly with the property before your stay.
About The Pontchartrain Hotel
In New Orleans (Lower Garden District) In the heart of New Orleans, The Pontchartrain Hotel is within a 5-minute drive of Magazine Street and Ernest N. Morial Convention Center. This hotel is 1.6 mi (2.5 km) from Caesars Superdome and 1.6 mi (2.5 km) from Smoothie King Center. Make yourself at home in one of the 106 guestrooms featuring minibars. Complimentary wireless internet access is available to keep you connected. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include safes and desks, as well as phones with free local calls. Enjoy American cuisine at Silver Whistle Cafe, one of the hotel's many dining establishments, which include 2 restaurants and a coffee shop/cafe. Relax with a refreshing drink at one of the 2 bars/lounges. Cooked-to-order breakfasts are available daily from 7:00 AM to 11:00 AM for a fee.
Amenities
- Check In: 4:00 PM - anytime
- Check Out: 11:00 AM
- Elevator
- ATM/banking
- Breakfast available (surcharge)
- Free use of nearby fitness center
- 24-hour front desk
- Porter/bellhop
- Dry cleaning/laundry service
- Internet access in public areas - high speed
- Smoke-free property
- Free WiFi
- Wheelchair accessible path of travel
- Number of restaurants - 2
- Valet parking (surcharge)
- Number of bars/lounges - 2
- Number of coffee shops/cafes - 1
- Luggage storage
- Proposal/romance packages available
- Wheelchair accessible (may have limitations)
- Wheelchair-accessible public washroom
- Wheelchair-accessible on-site restaurant
- Well-lit path to entrance
- Stair-free path to entrance
- No accessible shuttle
- Elevator door width (inches) - 38
- Elevator door width (centimeters) - 97
- Pets allowed
- Only dogs are allowed
- Maximum number of pets per room 2
- Service animals are allowed
- Service animals are exempt from fees/restrictions
- Professional property host/manager
- Property does not offer onsite COVID-19 testing
- Property does not require health documentation at check-in
Check-In & Check-Out
Check-In
4:00 PM - anytime
Check-Out
11:00 AM
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
- This property accepts credit cards and debit cards; cash is not accepted
- This property reserves the right to pre-authorize the guest's credit card prior to arrival.
- Cashless transactions are available
- Safety features at this property include a fire extinguisher
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Policies & Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- Resort fee: USD 25.00 per accommodation, per night
- Additional inclusions
- Fitness center access
- Health club access
- In-room bottled water
- In-room coffee
- In-room safe
- Nearby fitness center access
- Phone calls
- Valet parking fee: USD 55.69 per day (in/out privileges)
- Pet fee: USD 75 per pet, per stay
- Service animals are exempt from fees
- Late check-out is available for a fee (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Airport & Shuttle
Sorry, no airport shuttle available.
Internet
We offer complimentary Wi-Fi throughout the entire hotel: sleeping rooms, public space, restaurants and venue.
Parking
Valet parking (USD 55 + tax per day (USD 55.69 with tax included per day), 24h, on site, garage, with in/out privileges)
Private parking (USD 55 + tax per day (USD 55.69 with tax included per day))
Breakfast
Breakfast available (USD 15-20, 07:00-11:00, a la carte)
Nearby Landmarks
- St. Charles Surgical Hospital0.2 mi
- Magazine Street0.4 mi
- Lafayette Cemetery0.6 mi
- National World War II Museum0.8 mi
- Lafayette Square1.2 mi
- St Patricks Church1.2 mi
- Ernest N. Morial Convention Center1.3 mi
- Touro Infirmary LCMC Health1.3 mi
- Mardi Gras World1.3 mi
- Port of New Orleans1.4 mi
- Caesars Superdome1.4 mi
- Smoothie King Center1.5 mi
- Immaculate Conception Church1.5 mi
- Bourbon Street1.5 mi
- The Outlet Collection at Riverwalk1.6 mi
From
$318/night
Rates may vary by date
You will be redirected to HotelPlanner to complete your booking.

Location
2031 St. Charles Avenue, New Orleans, LA, 70130