Are big dogs allowed at Hotel Lagoon?

Yes — Hotel Lagoon allows pets up to 66 lbs per pet.

Can I bring more than one pet to Hotel Lagoon?

Yes — Hotel Lagoon allows up to 2 pets per room.

How much is the Hotel Lagoon pet fee?

The pet fee at Hotel Lagoon is 200 MXN/night per pet.

Is there a pet deposit at Hotel Lagoon?

Hotel Lagoon requires a 200 MXN pet deposit per stay.

What are check-in and check-out times at Hotel Lagoon?

Check-in begins at 2:00 PM - 4:00 PM; check-out is by 12:00 PM.

Pet Friendly Property

Hotel Lagoon

Subteniente Lopez Av. México, Santa Elena, 779653.0(243 reviews)

Hotel Lagoon welcomes pets with up to 2 pets per room and a 66 lb weight limit per pet. The pet fee is 200 MXN/night per pet. A 200 MXN pet deposit is required at booking. Service animals are welcome at no additional charge.

View other pet-friendly hotels in Santa Elena

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Frequently Asked Questions about Hotel Lagoon

Are big dogs allowed at Hotel Lagoon?: Yes — Hotel Lagoon allows pets up to 66 lbs per pet.
Can I bring more than one pet to Hotel Lagoon?: Yes — Hotel Lagoon allows up to 2 pets per room.
How much is the Hotel Lagoon pet fee?: The pet fee at Hotel Lagoon is 200 MXN/night per pet.
Is there a pet deposit at Hotel Lagoon?: Hotel Lagoon requires a 200 MXN pet deposit per stay.
What are check-in and check-out times at Hotel Lagoon?: Check-in begins at 2:00 PM - 4:00 PM; check-out is by 12:00 PM.

Pet policies may change. Always confirm directly with the property before your stay.

About Hotel Lagoon

In Santa Elena Located in Santa Elena, Hotel Lagoon is within a 15-minute drive of Payo Obispo Zoo and Planetarium Yook'ol Kaab. This hotel is 10.4 mi (16.8 km) from Lake Bacalar and 6.7 mi (10.9 km) from Palacio Municipal De Othon P. Blanco. Make yourself at home in one of the 12 individually decorated guestrooms. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms with showers are provided. Conveniences include electric kettles and complimentary bottled water, and housekeeping is provided daily. Enjoy a satisfying meal at Maiz serving guests of Hotel Lagoon. Mingle with other guests at the complimentary reception, held daily.

Amenities

Check In: 2:00 PM - 4:00 PM
Check Out: 12:00 PM
Dry cleaning/laundry service
Distance from property (meters) - 5
Lot hours - 24 hours
Wheelchair accessible (may have limitations)
Proposal/romance packages available
Free parking nearby
Outdoor furniture
Free reception
Wheelchair-accessible registration desk
Wheelchair-accessible pool
Free WiFi
Designated smoking areas
Number of outdoor pools - 1
Picnic area
Garden
Wheelchair accessible parking
Free newspapers in lobby
Tours/ticket assistance
Distance from property (ft) - 16
Luggage storage
24-hour front desk
Number of restaurants - 1
Coffee/tea in common areas
Laundry facilities
Free self parking
Terrace
Pool sun loungers
Maximum number of pets per room 2
Pet max weight (per pet) in lb is 66
Only dogs and cats are allowed
Pet max weight (per pet) in kg is 30
Service animals are allowed
Service animals are exempt from fees/restrictions
Pets allowed
Professional property host/manager
No elevators

Check-In & Check-Out

Check-In

2:00 PM - 4:00 PM

Check-Out

12:00 PM

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room