What is the pet weight limit at Hard Rock Hotel Riviera Maya - All Inclusive?

Hard Rock Hotel Riviera Maya - All Inclusive allows pets up to 40 lbs per pet.

Can I bring more than one pet to Hard Rock Hotel Riviera Maya - All Inclusive?

Yes — Hard Rock Hotel Riviera Maya - All Inclusive allows up to 2 pets per room.

How much is the Hard Rock Hotel Riviera Maya - All Inclusive pet fee?

The pet fee at Hard Rock Hotel Riviera Maya - All Inclusive is 150 USD/stay per pet.

Can pets be left alone in the room at Hard Rock Hotel Riviera Maya - All Inclusive?

No — pets cannot be left unattended in the room at Hard Rock Hotel Riviera Maya - All Inclusive.

What are check-in and check-out times at Hard Rock Hotel Riviera Maya - All Inclusive?

Check-in begins at 3:00 PM - 5:30 AM; check-out is by 12:00 PM.

Pet Friendly Property

Hard Rock Hotel Riviera Maya - All Inclusive

Km 72 Carretera Cancun Chetumal, Puerto Aventuras, 777104.5(949 reviews)

Hard Rock Hotel Riviera Maya - All Inclusive welcomes pets with up to 2 pets per room and a 40 lb weight limit per pet. The pet fee is 150 USD/stay per pet. Pets cannot be left unattended in the room. Service animals are welcome at no additional charge.

View other pet-friendly hotels in Puerto Aventuras

From

$347/night

Rates may vary by date

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Frequently Asked Questions about Hard Rock Hotel Riviera Maya - All Inclusive

What is the pet weight limit at Hard Rock Hotel Riviera Maya - All Inclusive?: Hard Rock Hotel Riviera Maya - All Inclusive allows pets up to 40 lbs per pet.
Can I bring more than one pet to Hard Rock Hotel Riviera Maya - All Inclusive?: Yes — Hard Rock Hotel Riviera Maya - All Inclusive allows up to 2 pets per room.
How much is the Hard Rock Hotel Riviera Maya - All Inclusive pet fee?: The pet fee at Hard Rock Hotel Riviera Maya - All Inclusive is 150 USD/stay per pet.
Can pets be left alone in the room at Hard Rock Hotel Riviera Maya - All Inclusive?: No — pets cannot be left unattended in the room at Hard Rock Hotel Riviera Maya - All Inclusive.
What are check-in and check-out times at Hard Rock Hotel Riviera Maya - All Inclusive?: Check-in begins at 3:00 PM - 5:30 AM; check-out is by 12:00 PM.

Pet policies may change. Always confirm directly with the property before your stay.

About Hard Rock Hotel Riviera Maya - All Inclusive

Near Puerto Aventuras Marina Located in Puerto Aventuras, Hard Rock Hotel Riviera Maya - All Inclusive is by the ocean, within a 10-minute drive of Puerto Aventuras Marina and Ecopark Kantun Chi. This all-inclusive property is 4.6 mi (7.4 km) from Chac Mol Cenote and 7.7 mi (12.4 km) from Xpu-ha Beach. Make yourself at home in one of the 1264 air-conditioned rooms featuring flat-screen televisions. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with separate bathtubs and showers feature jetted bathtubs and rainfall showerheads. Enjoy international cuisine at The Market, one of the property's 9 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the 2 coffee shops/cafes. Relax with a refreshing drink from the poolside bar or one of the 7 bars/lounges.

Amenities

Check In: 3:00 PM - 5:30 AM
Check Out: 12:00 PM
Elevator
Fitness facilities
Hair salon
ATM/banking
Concierge services
Gift shops or newsstand
Shopping on site
Airport transportation (surcharge)
Conference space
Golfing nearby
Snorkeling nearby
Coffee/tea in common areas
Hiking/biking trails nearby
Scuba diving nearby
Television in common areas
Garden
Nightclub
Children's pool
Spa services on site
Multilingual staff
24-hour front desk
Business center
Porter/bellhop
Express check-out
Dry cleaning/laundry service
On private beach
Full-service spa
Spa treatment room(s)
Meeting rooms
Steam room
Sauna
Wedding services
Express check-in
Designated smoking areas
Airport transportation
Ecotours nearby
Golf lessons available nearby
Billiards or pool table
Grocery/convenience store
Tours/ticket assistance
Free WiFi
Wheelchair accessible parking
Number of restaurants - 9
Conference space size (feet) - 87823
Conference space size (meters) - 8159
Tennis on site
Waterslide
Number of outdoor pools - 2
Number of hot tubs - 1
Designated smoking areas (fines apply)
Conference center
Outdoor tennis courts - 2
Snack bar/deli
Basketball on site
Miniature golf on site
Kayaking on site
Volleyball on site
Free self parking
Free valet parking
Computer station
Number of bars/lounges - 7
Number of poolside bars - 1
Number of swim-up bars - 1
Number of coffee shops/cafes - 2
Luggage storage
Beach umbrellas
Beach towels
Terrace
Babysitting or childcare (surcharge)
Children's club (free)
Supervised childcare/activities (surcharge)
Golf lessons with a pro
Clubhouse
Banquet hall
Golf cart
Golf clubs (equipment)
Wheelchair accessible (may have limitations)
Wheelchair-accessible concierge desk
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Wheelchair-accessible spa
Wheelchair-accessible meeting spaces/business center
Wheelchair-accessible on-site restaurant
Handrails in stairways
Wheelchairs available on site
Food and water bowls
Well-lit path to entrance
Pets allowed
Pet max weight (per pet) in kg is 18
Pet max weight (per pet) in lb is 40
Service animals not allowed
Only dogs and cats are allowed
Maximum number of pets per room 2
Pets cannot be left unattended
By ocean
EarthCheck
Professional property host/manager
Onsite COVID-19 testing (PCR) is available
Property does not require health documentation at check-in

Check-In & Check-Out

Check-In

3:00 PM - 5:30 AM

Check-Out

12:00 PM

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property