Tukan Hotel Playa del Carmen
Tukan Hotel Playa del Carmen welcomes pets with up to 1 pet per room and a 44 lb weight limit per pet. The pet fee is 250 MXN/night per pet. A 500 MXN pet deposit is required at booking. This property accepts dogs only — cats are not permitted. Pets cannot be left unattended in the room. Service animals are welcome at no additional charge.
You’ll be redirected to HotelPlanner to complete your booking.
Frequently Asked Questions about Tukan Hotel Playa del Carmen
- What is the pet weight limit at Tukan Hotel Playa del Carmen?
- Tukan Hotel Playa del Carmen allows pets up to 44 lbs per pet.
- Is only one pet allowed at Tukan Hotel Playa del Carmen?
- Only one pet is allowed per room at Tukan Hotel Playa del Carmen.
- How much is the Tukan Hotel Playa del Carmen pet fee?
- The pet fee at Tukan Hotel Playa del Carmen is 250 MXN/night per pet.
- Is there a pet deposit at Tukan Hotel Playa del Carmen?
- Tukan Hotel Playa del Carmen requires a 500 MXN pet deposit per stay.
- Can pets be left alone in the room at Tukan Hotel Playa del Carmen?
- No — pets cannot be left unattended in the room at Tukan Hotel Playa del Carmen.
- Are cats allowed at Tukan Hotel Playa del Carmen?
- No — Tukan Hotel Playa del Carmen accepts dogs only.
- What are check-in and check-out times at Tukan Hotel Playa del Carmen?
- Check-in begins at 3:00 PM - anytime; check-out is by 12:00 PM.
Pet policies may change. Always confirm directly with the property before your stay.
About Tukan Hotel Playa del Carmen
Amenities
- Check In: 3:00 PM - anytime
- Check Out: 12:00 PM
- Concierge services
- Golfing nearby
- Snorkeling nearby
- Surfing/bodyboarding nearby
- Sailing nearby
- Garden
- Safe-deposit box at front desk
- Multilingual staff
- 24-hour front desk
- Porter/bellhop
- Skydiving nearby
- Windsurfing nearby
- Smoke-free property
- Wedding services
- Ecotours nearby
- Tours/ticket assistance
- Free WiFi
- Number of restaurants - 1
- Number of outdoor pools - 1
- Number of bars/lounges - 1
- Luggage storage
- Terrace
- Ziplining nearby
- Proposal/romance packages available
- Casino nearby
- Health or beauty spa nearby
- Personal motor watercraft nearby
- Wheelchair accessible – no
- Surf lessons - nearby
- Upper floors accessible by stairs only
- Well-lit path to entrance
- Pets allowed
- Pet max weight (per pet) in kg is 20
- Pet max weight (per pet) in lb is 44
- Only dogs are allowed
- Maximum number of pets per room 1
- Service animals are allowed
- Service animals are exempt from fees/restrictions
- Pets cannot be left unattended
- No rollaway/extra beds available
- No cribs (infant beds) available
- No elevators
- Professional property host/manager
Check-In & Check-Out
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- Minimum Spring Break check-in age is 18 years old
- This property accepts credit cards, debit cards, and cash
- Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Policies & Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- A tax is imposed by the city: MXN 32.57 per accommodation, per night
- Fee for buffet breakfast: approximately MXN 245 to 270 for adults, and MXN 125 to 150 for children
- Pet deposit: MXN 500 per stay
- Pet fee: MXN 250 per pet, per night
- Service animals are exempt from fees
- Early check-in is available for a fee (subject to availability)
- Late check-out is available for a fee (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Airport & Shuttle
Nearby Landmarks
- Quinta Avenida0.1 mi
- Quinta Alegría Shopping Mall0.1 mi
- Calle Corazón0.1 mi
- Calle 120.1 mi
- Playa del Carmen Main Beach0.2 mi
- Nuestra Senora del Carmen Catholic Church0.2 mi
- Frida Kahlo Museum0.3 mi
- 3D Museum of Wonders0.3 mi
- Mamitas Beach0.3 mi
- Pier Navega0.3 mi
- Riviera Gran Casino0.4 mi
- Chabad Playa del Carmen0.4 mi
- Mercado Playa del Carmen0.4 mi
- Mario Villanueva Stadium Madrid0.4 mi
- Central Square0.4 mi
You will be redirected to HotelPlanner to complete your booking.

Location
5a Ave. Norte Entre 14 Y 16, Playa del Carmen, 77710