Pet Friendly Property
Banyan Tree Mayakoba
Carretera Federal Chetumal, Puerto Juarez Km 298, Playa del Carmen, 777105.0(552 reviews)
Banyan Tree Mayakoba welcomes pets with up to 1 pet per room and a 22 lb weight limit per pet. The pet fee is 60 USD/stay per pet. Pets cannot be left unattended in the room. Service animals are welcome at no additional charge.
From
$1232/night
Rates may vary by date
You’ll be redirected to HotelPlanner to complete your booking.
Frequently Asked Questions about Banyan Tree Mayakoba
- What is the pet weight limit at Banyan Tree Mayakoba?
- Banyan Tree Mayakoba allows pets up to 22 lbs per pet.
- Is only one pet allowed at Banyan Tree Mayakoba?
- Only one pet is allowed per room at Banyan Tree Mayakoba.
- How much is the Banyan Tree Mayakoba pet fee?
- The pet fee at Banyan Tree Mayakoba is 60 USD/stay per pet.
- Can pets be left alone in the room at Banyan Tree Mayakoba?
- No — pets cannot be left unattended in the room at Banyan Tree Mayakoba.
- What are check-in and check-out times at Banyan Tree Mayakoba?
- Check-in begins at 3:00 PM - 1:00 AM; check-out is by 12:00 PM.
Pet policies may change. Always confirm directly with the property before your stay.
About Banyan Tree Mayakoba
Near El Camaleón Mayakoba Golf Course Located in Playa del Carmen, Banyan Tree Mayakoba is by the ocean, within a 15-minute drive of El Camaleón Mayakoba Golf Course and Quinta Avenida. This beach hotel is 11.7 mi (18.9 km) from Xcaret Eco Theme Park. Make yourself at home in one of the 161 guestrooms featuring minibars and espresso makers. Your bed comes with down comforters and premium bedding. Rooms have private furnished balconies or patios. 50-inch Smart televisions with digital programming provide entertainment, while complimentary wireless internet access keeps you connected. Bathrooms feature showers with rainfall showerheads and complimentary toiletries. Enjoy international cuisine at Sands Beach Club, a restaurant where you can take in the ocean view, or stay in and take advantage of the 24-hour room service. Relax with a refreshing drink at the beach bar, the poolside bar, or one of 3 bars/lounges. Buffet breakfasts are available daily from 7 AM to 10:30 AM for a fee.
Amenities
- Check In: 3:00 PM - 1:00 AM
- Check Out: 12:00 PM
- Elevator
- Hair salon
- ATM/banking
- Concierge services
- Gift shops or newsstand
- Conference space
- Snorkeling nearby
- Hiking/biking trails nearby
- Scuba diving nearby
- Water skiing nearby
- Breakfast available (surcharge)
- Laundry facilities
- Garden
- Health club
- Children's pool
- Safe-deposit box at front desk
- Spa services on site
- Multilingual staff
- Free newspapers in lobby
- Picnic area
- 24-hour front desk
- Business center
- Porter/bellhop
- Express check-out
- Dry cleaning/laundry service
- On private beach
- Parasailing nearby
- Skydiving nearby
- Windsurfing nearby
- Full-service spa
- Spa treatment room(s)
- Steam room
- Sauna
- Smoke-free property
- Wedding services
- Express check-in
- Pool umbrellas
- Tours/ticket assistance
- Free WiFi
- Braille or raised signage
- Number of restaurants - 1
- 24-hour business center
- Conference space size (feet) - 3310
- Conference space size (meters) - 308
- Number of meeting rooms - 4
- Golf course on site
- Tennis on site
- Number of outdoor pools - 2
- Outdoor tennis courts - 4
- Snack bar/deli
- Free bicycles on site
- Ecotours on site
- Golf lessons on site
- Golfing on site
- Hiking/biking trails on site
- Kayaking on site
- Playground on site
- Sailing on site
- Yoga classes/instruction on site
- Free self parking
- Free valet parking
- Computer station
- Number of bars/lounges - 3
- Number of poolside bars - 1
- Number of beach bars - 1
- Luggage storage
- Beach umbrellas
- Beach sun loungers
- Pool sun loungers
- Beach towels
- 24-hour fitness facilities
- Boat tours on site
- Terrace
- Babysitting or childcare (surcharge)
- Children's club (free)
- Cave exploring/spelunking nearby
- Ziplining nearby
- Books
- Games
- Pro shop
- Clubhouse
- Golf caddy
- Couples/private dining
- Private picnics
- Designer stores on site
- Tasting room
- Proposal/romance packages available
- Archery on site
- Ballroom
- Banquet hall
- Recycling
- Eco-friendly cleaning products used
- Secured parking
- Golf cart
- Golf clubs (equipment)
- Fishing nearby
- Wheelchair accessible (may have limitations)
- Wheelchair-accessible concierge desk
- Wheelchair-accessible path to elevator
- Wheelchair-accessible registration desk
- Wheelchair-accessible fitness center
- Wheelchair-accessible meeting spaces/business center
- Wheelchair-accessible on-site restaurant
- Food and water bowls
- Lifeguard on site
- Well-lit path to entrance
- Pets allowed
- Pet max weight (per pet) in kg is 10
- Pet max weight (per pet) in lb is 22
- Maximum number of pets per room 1
- Service animals are allowed
- Service animals are exempt from fees/restrictions
- Pets cannot be left unattended
- By ocean
- Professional property host/manager
- Onsite COVID-19 testing (PCR) is available
- Onsite COVID-19 testing (Antigen) is available
- Preferred by Nature
Check-In & Check-Out
Check-In
3:00 PM - 1:00 AM
Check-Out
12:00 PM
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
- This property accepts credit cards, debit cards, and cash
- This property uses eco-friendly cleaning products
- Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Policies & Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- A tax is imposed by the city: USD 1.59 per accommodation, per night
- Fee for buffet breakfast: approximately USD 56.8 for adults and USD 28.4 for children
- Pet fee: USD 60 per pet, per stay
- Service animals are exempt from fees
- Rollaway bed fee: USD 134 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Airport & Shuttle
Sorry, no airport shuttle available.
Internet
Complimentary
Parking
Complimentary
Breakfast
Our Resort is an Europen Plan property. We offer a breakfast Buffet option.
Nearby Landmarks
- El Camaleón Mayakoba Golf Course1.3 mi
- Chun-Zumbul (diving site)1.6 mi
- Gran Coyote Golf2.2 mi
- Playa Xcalacoco3.0 mi
- Tres Rios Ecopark3.6 mi
- 28 de Julio Square4.4 mi
- Guadalupe Church4.6 mi
- Punta Esmeralda Beach4.7 mi
- Temazcal Natura5.1 mi
- Playa 885.4 mi
- Playa del Carmen Main Beach5.4 mi
- Playa Avenida Colosio5.5 mi
- Mario Villanueva Stadium Madrid5.6 mi
- Plaza Las Americas6.0 mi
- Super Chedraui Selecto Avenida 106.1 mi
From
$1232/night
Rates may vary by date
You will be redirected to HotelPlanner to complete your booking.

Location
Carretera Federal Chetumal, Puerto Juarez Km 298, Playa del Carmen, 77710