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Pet Friendly Property

Hotel Hacienda de Castilla

Calle 17 Sm. 64, Mza. 23, Lotes 9 al 14, Cancún, 775243.0(444 reviews)

Hotel Hacienda de Castilla welcomes pets with up to 2 pets per room and a 44 lb weight limit per pet. The pet fee is 100 MXN/night per pet. Service animals are welcome at no additional charge.

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From
$25/night
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Frequently Asked Questions about Hotel Hacienda de Castilla

What is the pet weight limit at Hotel Hacienda de Castilla?
Hotel Hacienda de Castilla allows pets up to 44 lbs per pet.
Can I bring more than one pet to Hotel Hacienda de Castilla?
Yes — Hotel Hacienda de Castilla allows up to 2 pets per room.
How much is the Hotel Hacienda de Castilla pet fee?
The pet fee at Hotel Hacienda de Castilla is 100 MXN/night per pet.
What are check-in and check-out times at Hotel Hacienda de Castilla?
Check-in begins at 3:00 PM - anytime; check-out is by 12:00 PM.

Pet policies may change. Always confirm directly with the property before your stay.

About Hotel Hacienda de Castilla

In Cancun (Downtown Cancun) With a stay at Hotel Hacienda de Castilla, you'll be centrally located in Cancun, within a 5-minute drive of Ultramar Ferry Puerto Juárez and Puerto Cancun Marina Town Center. This hotel is 9.3 mi (14.9 km) from La Isla Shopping Mall and 10 mi (16 km) from North Beach. Make yourself at home in one of the 43 air-conditioned rooms featuring LED televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include desks and blackout drapes/curtains, as well as phones with free local calls. Enjoy Mexican cuisine at La Hija de Villa, a restaurant which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). Full breakfasts are available daily from 7:00 AM to noon for a fee.

Amenities

  • Check In: 3:00 PM - anytime
  • Check Out: 12:00 PM
  • Wheelchair accessible
  • Concierge services
  • Airport transportation (surcharge)
  • Breakfast available (surcharge)
  • Television in common areas
  • Library
  • Children's pool
  • Safe-deposit box at front desk
  • Multilingual staff
  • 24-hour front desk
  • Express check-out
  • Smoke-free property
  • Billiards or pool table
  • Tours/ticket assistance
  • Free WiFi
  • Number of restaurants - 1
  • Number of meeting rooms - 1
  • Number of outdoor pools - 1
  • Parking (limited spaces)
  • Number of bars/lounges - 1
  • Luggage storage
  • Pool sun loungers
  • Banquet hall
  • Wheelchair accessible – no
  • Pets allowed
  • Pet max weight (per pet) in kg is 20
  • Pet max weight (per pet) in lb is 44
  • Maximum number of pets per room 2
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • No elevators
  • Professional property host/manager

Check-In & Check-Out

Check-In
3:00 PM - anytime
Check-Out
12:00 PM
  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards, debit cards, and cash
  • Safety features at this property include a fire extinguisher and a first aid kit
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Policies & Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: MXN 76.00 per accommodation, per night
  • Fee for full breakfast: approximately MXN 170 for adults and MXN 130 for children
  • Airport shuttle fee: MXN 1000 per room (one-way)
  • Pet fee: MXN 100 per pet, per night
  • Early check-in fee: MXN 250 (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Airport & Shuttle

Yes! There is an airport shuttle.
Breakfast
Fro groups we offer buffet service in a private area

Nearby Landmarks

  • Séptimo Día Adventist Church
    0.2 mi
  • Mercado 23
    0.7 mi
  • Museo Iconografico de la Carrera Panamericana
    1.0 mi
  • Benito Juarez Municipal Building
    1.1 mi
  • Las Palapas Park
    1.1 mi
  • Ultramar Ferry Puerto Juárez
    1.3 mi
  • PlayCity Casino
    1.3 mi
  • Gran Puerto Pier
    1.4 mi
  • Ceviche Square
    1.4 mi
  • Mercado 28
    1.4 mi
  • Puerto Cancun Golf Course
    1.4 mi
  • Plaza 28
    1.7 mi
  • Puerto Cancun Marina Town Center
    1.8 mi
  • El Niño Beach
    1.9 mi
  • Cancun Cultural House
    2.0 mi

Location

Calle 17 Sm. 64, Mza. 23, Lotes 9 al 14, Cancún, 77524