Pet Friendly Property
Hard Rock Hotel Cancun - All Inclusive
Blvd Kukulcan KM 14.5 Hotel Zone, Cancún, 775004.5(886 reviews)
Hard Rock Hotel Cancun - All Inclusive welcomes pets with up to 2 pets per room and a 50 lb weight limit per pet. Pets cannot be left unattended in the room. Service animals are welcome at no additional charge.
From
$349/night
Rates may vary by date
You’ll be redirected to HotelPlanner to complete your booking.
Frequently Asked Questions about Hard Rock Hotel Cancun - All Inclusive
- Are big dogs allowed at Hard Rock Hotel Cancun - All Inclusive?
- Yes — Hard Rock Hotel Cancun - All Inclusive allows pets up to 50 lbs per pet.
- Can I bring more than one pet to Hard Rock Hotel Cancun - All Inclusive?
- Yes — Hard Rock Hotel Cancun - All Inclusive allows up to 2 pets per room.
- Can pets be left alone in the room at Hard Rock Hotel Cancun - All Inclusive?
- No — pets cannot be left unattended in the room at Hard Rock Hotel Cancun - All Inclusive.
- What are check-in and check-out times at Hard Rock Hotel Cancun - All Inclusive?
- Check-in begins at 3:00 PM - midnight; check-out is by 12:00 PM.
Pet policies may change. Always confirm directly with the property before your stay.
About Hard Rock Hotel Cancun - All Inclusive
Near Ballenas Beach Located in Cancun (Zona Hotelera), Hard Rock Hotel Cancun - All Inclusive is within a 5-minute drive of Aquaworld and Iberostar Cancun Golf Course. This all-inclusive property is 2.2 mi (3.6 km) from La Isla Shopping Mall and 2.5 mi (4.1 km) from El Rey Ruins. Treat yourself to a stay in one of the 600 guestrooms, featuring indoor private hot tubs. Your bed comes with down comforters and premium bedding. Rooms have private balconies. Complimentary wireless internet access is available to keep you connected. Enjoy pizza at Pizzeto, one of the property's 5 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Wind down with a drink at one of the 6 bars/lounges or 2 swim-up bars. A complimentary buffet breakfast is served daily from 7:00 AM to 11:00 AM.
Amenities
- Check In: 3:00 PM - midnight
- Check Out: 12:00 PM
- Elevator
- Fitness facilities
- Hair salon
- ATM/banking
- Concierge services
- Gift shops or newsstand
- Shopping on site
- Airport transportation (surcharge)
- Conference space
- Golfing nearby
- Laundry facilities
- Arcade/game room
- Garden
- Free breakfast
- Health club
- Children's pool
- Spa services on site
- Multilingual staff
- 24-hour front desk
- Porter/bellhop
- Dry cleaning/laundry service
- Full-service spa
- Spa treatment room(s)
- Smoke-free property
- Wedding services
- Pool umbrellas
- Airport transportation
- Golf lessons available nearby
- Billiards or pool table
- Tours/ticket assistance
- Free WiFi
- Wheelchair accessible path of travel
- Wheelchair accessible parking
- Number of restaurants - 5
- Conference space size (feet) - 16404
- Conference space size (meters) - 1524
- Number of meeting rooms - 14
- Tennis on site
- Waterslide
- Number of outdoor pools - 1
- Conference center
- Outdoor tennis courts - 1
- Snack bar/deli
- Turkish bath/Hammam
- Parking (limited spaces)
- Basketball on site
- Playground on site
- Yoga classes/instruction on site
- Free self parking
- Number of bars/lounges - 6
- Number of swim-up bars - 2
- Number of coffee shops/cafes - 1
- Daily
- Luggage storage
- Beach umbrellas
- Beach sun loungers
- Pool sun loungers
- Beach towels
- Terrace
- Free buffet breakfast
- Babysitting or childcare (surcharge)
- Children's club (free)
- Table tennis
- Evening entertainment
- Proposal/romance packages available
- Banquet hall
- LED light bulbs
- Uncovered parking
- Air hockey
- Wheelchair accessible (may have limitations)
- Wheelchair-accessible concierge desk
- Wheelchair-accessible path to elevator
- Wheelchair-accessible on-site restaurant
- Wheelchair-accessible lounge
- Visual alarms in hallways
- Handrails in stairways
- Wheelchairs available on site
- Food and water bowls
- Lifeguard on site
- Well-lit path to entrance
- Stair-free path to entrance
- Locally-owned & organized tours & activities
- Showcase for local artists
- Sustainability/community reinvestment (10% revenue or more)
- Comprehensive recycling policy
- No accessible shuttle
- Number of accessible parking spaces - 4
- Number of stairs to reach property - 2
- Elevator door width (inches) - 35
- Elevator door width (centimeters) - 89
- Stairwell handrail height (inches) - 35
- Stairwell handrail height (centimeters) - 90
- Pets allowed
- Pet max weight (per pet) in kg is 23
- Pet max weight (per pet) in lb is 50
- Service animals not allowed
- Only dogs and cats are allowed
- Maximum number of pets per room 2
- Pets cannot be left unattended
- No rollaway/extra beds available
- No cribs (infant beds) available
- By ocean
- EarthCheck
- Professional property host/manager
- Property does not offer onsite COVID-19 testing
- Property does not require health documentation at check-in
Check-In & Check-Out
Check-In
3:00 PM - midnight
Check-Out
12:00 PM
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards and debit cards; cash is not accepted
- This property reserves the right to pre-authorize the guest's credit card prior to arrival.
- Safety features at this property include a smoke detector
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Policies & Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- Breakage deposit: USD 100 per night
- Airport shuttle fee: USD 34 per person (roundtrip)
- Pet fee: USD 150 per pet, per week
- Service animals are exempt from fees
- Late check-out is available for a fee (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Airport & Shuttle
Yes! There is an airport shuttle.
Nearby Landmarks
- Nichupté Lagoon0.1 mi
- Ballenas Beach0.3 mi
- Aquaworld0.6 mi
- Luxury Avenue Shopping Mall1.0 mi
- Kukulcan Plaza Shopping Mall1.0 mi
- Oasis Arena1.1 mi
- San Miguelito1.1 mi
- Marlin Beach1.3 mi
- Hotel Zone Beaches1.3 mi
- Maya Museum of Cancun1.4 mi
- Iberostar Cancun Golf Course1.4 mi
- Tequila Museum1.6 mi
- El Sol de Cancun1.7 mi
- La Isla Shopping Mall1.7 mi
- West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park1.8 mi
From
$349/night
Rates may vary by date
You will be redirected to HotelPlanner to complete your booking.
Location
Blvd Kukulcan KM 14.5 Hotel Zone, Cancún, 77500