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Pet Friendly Property

Cancun Bay All Inclusive Hotel

Boulevard Kukulkan KM 3.5, Zona Hotelera, Cancún, 775003.5(1,076 reviews)

Cancun Bay All Inclusive Hotel is a pet-friendly property in Cancún, Mexico. Pet policy details, fees, and restrictions are confirmed at booking — check availability below for the most current information.

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Frequently Asked Questions about Cancun Bay All Inclusive Hotel

What are check-in and check-out times at Cancun Bay All Inclusive Hotel?
Check-in begins at 3:00 PM - 12:00 PM; check-out is by 12:00 PM.

Pet policies may change. Always confirm directly with the property before your stay.

About Cancun Bay All Inclusive Hotel

Near Playa Tortugas Located in Cancun (Zona Hotelera), Cancun Bay All Inclusive Hotel is within a 5-minute drive of Langosta Beach and Plaza Las Americas. This beach hotel is 3.1 mi (5 km) from Tortuga Beach and 4.4 mi (7.1 km) from Ultramar Ferry Puerto Juárez. Make yourself at home in one of the 132 individually decorated guestrooms, featuring minibars and LCD televisions. Rooms have private balconies or patios. Cable television is provided for your entertainment. Bathrooms have showers and hair dryers. Enjoy international cuisine at El Faisan, one of the hotel's 4 restaurants, or stay in and take advantage of the room service (during limited hours). Mingle with other guests at the complimentary reception, held daily. Relax with a refreshing drink from the poolside bar or one of the 2 bars/lounges.

Amenities

  • Check In: 3:00 PM - 12:00 PM
  • Check Out: 12:00 PM
  • Elevator
  • Fitness facilities
  • Concierge services
  • Gift shops or newsstand
  • Shopping on site
  • Conference space
  • Snorkeling nearby
  • Coffee/tea in common areas
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Laundry facilities
  • Television in common areas
  • Garden
  • Children's pool
  • Safe-deposit box at front desk
  • Spa services on site
  • Multilingual staff
  • 24-hour front desk
  • Porter/bellhop
  • Dry cleaning/laundry service
  • Swimming pool
  • Windsurfing nearby
  • Internet access in public areas - high speed
  • Spa treatment room(s)
  • Meeting rooms
  • Wedding services
  • Designated smoking areas
  • Pool umbrellas
  • Ecotours nearby
  • Billiards or pool table
  • Grocery/convenience store
  • Tours/ticket assistance
  • Free WiFi
  • Wheelchair accessible parking
  • Area shuttle (surcharge)
  • Number of restaurants - 4
  • Conference space size (feet) - 1970
  • Conference space size (meters) - 183
  • Free reception
  • Number of outdoor pools - 2
  • Number of hot tubs - 1
  • Conference center
  • Snack bar/deli
  • Parking (limited spaces)
  • Volleyball on site
  • Yoga classes/instruction on site
  • Free self parking
  • Number of bars/lounges - 2
  • Number of poolside bars - 1
  • Number of swim-up bars - 1
  • Luggage storage
  • Beach umbrellas
  • Beach sun loungers
  • Pool sun loungers
  • Beach towels
  • Beach volleyball on site
  • Boat tours nearby
  • Terrace
  • Table tennis
  • Proposal/romance packages available
  • Ballroom
  • Banquet hall
  • Reception hall
  • Eco-friendly toiletries
  • Uncovered parking
  • Motor boating nearby
  • Fishing nearby
  • Personal motor watercraft nearby
  • Marina nearby
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible on-site restaurant
  • Wheelchairs available on site
  • Lifeguard on site
  • Well-lit path to entrance
  • Showcase for local artists
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No single-use plastic stirrers
  • No single-use plastic straws
  • Reusable tableware only
  • No accessible shuttle
  • Number of accessible parking spaces - 10
  • Elevator door width (inches) - 29
  • Elevator door width (centimeters) - 74
  • Pets not allowed
  • Service animals not allowed
  • On bay
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • LGBTQIA+ friendly
  • Professional property host/manager
  • Property does not offer onsite COVID-19 testing
  • Property does not require health documentation at check-in

Check-In & Check-Out

Check-In
3:00 PM - 12:00 PM
Check-Out
12:00 PM
  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • Minimum Spring Break check-in age is 18 years old
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
  • This property accepts credit cards, debit cards, and cash
  • Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Policies & Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: USD 4.57 per accommodation, per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out fee: USD 55 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Airport & Shuttle

Sorry, no airport shuttle available.
Internet
Free Wi-Fi. Available throughout the hotel, including the event/meeting room.
Parking
FREE PARKING AREA
Breakfast
We only have, All inclusive plan, breakfast at the buffet restaurant, since 6:30 am to 11:00 am

Nearby Landmarks

  • Playa Tortugas
    0.2 mi
  • Nichupté Lagoon
    0.3 mi
  • Las Perlas Beach
    0.5 mi
  • Escénica Tower
    0.5 mi
  • Langosta Beach
    1.0 mi
  • Puerto Cancun Marina Town Center
    1.3 mi
  • Tortuga Beach
    1.9 mi
  • Puerto Cancun Golf Course
    2.3 mi
  • Ceviche Square
    2.4 mi
  • Benito Juarez Municipal Building
    2.6 mi
  • PlayCity Casino
    2.6 mi
  • Plaza Las Americas
    2.7 mi
  • Cancun Golf Club at Pok Ta Pok
    2.8 mi
  • Las Palapas Park
    2.9 mi
  • Mercado 23
    2.9 mi

Location

Boulevard Kukulkan KM 3.5, Zona Hotelera, Cancún, 77500