PetFriendly
Pet Friendly Property

Sheraton Astana Hotel

Syganak St. 60 / 1, Astana, Z05T6B05.0(49 reviews)

Sheraton Astana Hotel welcomes pets with up to 1 pet per room. The pet fee is 45000 KZT/stay. Service animals are welcome at no additional charge.

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From
$187/night
Rates may vary by date
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Frequently Asked Questions about Sheraton Astana Hotel

Is only one pet allowed at Sheraton Astana Hotel?
Only one pet is allowed per room at Sheraton Astana Hotel.
How much is the Sheraton Astana Hotel pet fee?
The pet fee at Sheraton Astana Hotel is 45000 KZT/stay.
What are check-in and check-out times at Sheraton Astana Hotel?
Check-in begins at 3:00 PM; check-out is by 12:00 PM.

Pet policies may change. Always confirm directly with the property before your stay.

About Sheraton Astana Hotel

In Astana (Yesil District) Centrally located in Astana, Sheraton Astana Hotel is within a 15-minute walk of Bayterek Tower and Singing Fountain. This luxury hotel is 0.6 mi (1 km) from Kazakhstan Ministry of Foreign Affairs and 1 mi (1.6 km) from Parliament of Kazakhstan. Make yourself at home in one of the 287 air-conditioned rooms featuring minibars and espresso makers. Flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Bathrooms have complimentary toiletries and hair dryers. Conveniences include safes and desks, as well as phones with free local calls. Grab a bite at Emiliya, one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Cooked-to-order breakfasts are served on weekdays from 6:30 AM to 11:00 AM and on weekends from 7:00 AM to 11:30 AM for a fee.

Amenities

  • Check In: 3:00 PM
  • Check Out: 12:00 PM
  • Elevator
  • Fitness facilities
  • Concierge services
  • Coffee/tea in common areas
  • Breakfast available (surcharge)
  • Laundry facilities
  • Garden
  • Health club
  • Children's pool
  • Safe-deposit box at front desk
  • Spa services on site
  • 24-hour front desk
  • Dry cleaning/laundry service
  • Full-service spa
  • Meeting rooms
  • Smoke-free property
  • Wedding services
  • Tours/ticket assistance
  • Free WiFi
  • Wheelchair accessible path of travel
  • Wheelchair accessible parking
  • Braille or raised signage
  • Number of restaurants - 2
  • 24-hour business center
  • Number of meeting rooms - 11
  • Number of indoor pools - 1
  • Free self parking
  • Free valet parking
  • Luggage storage
  • Newspapers in lobby (surcharge)
  • Electric car charging station
  • Housekeeping on request
  • Shopping mall on site
  • LED light bulbs
  • Recycling
  • Health or beauty spa nearby
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center
  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Change of bed sheets (on request)
  • Vegetarian breakfast available
  • Rooftop garden
  • Double-glazing on all windows
  • Energy-saving switches
  • At least 80% of all lighting comes from LEDs
  • Comprehensive food waste policy
  • Vegan menu options available
  • Vegetarian menu options available
  • Comprehensive recycling policy
  • Water-efficient showers only
  • Pets allowed
  • Service animals not allowed
  • Maximum number of pets per room 1
  • Guests will receive an email with special check-in instructions
  • Guest will receive an email before arrival 5 days
  • Professional property host/manager
  • Property does not offer onsite COVID-19 testing
  • Property does not require health documentation at check-in

Check-In & Check-Out

Check-In
3:00 PM
Check-Out
12:00 PM
  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards, debit cards, and cash
  • Cashless transactions are available
  • Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

Policies & Fees

  • Fee for cooked-to-order breakfast: approximately KZT 18150 to 18150 for adults, and KZT 9075 to 9075 for children
  • Pet fee: KZT 45000 per accommodation, per stay
  • Early check-in is available for a fee (subject to availability)
  • Late check-in fee for check-in between 3:00 PM and midnight
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: KZT 11200.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Airport & Shuttle

Sorry, no airport shuttle available.

Nearby Landmarks

  • Keruen
    0.4 mi
  • Bayterek Tower
    0.6 mi
  • Islamic Centre
    0.7 mi
  • Singing Fountain
    0.7 mi
  • Kazakhstan Central Concert Hall
    0.7 mi
  • Kazakhstan Ministry of Foreign Affairs
    0.7 mi
  • Korme Exhibition Complex
    0.7 mi
  • Parliament of Kazakhstan
    0.8 mi
  • Transport & Communications Ministry
    1.0 mi
  • House of Ministries
    1.0 mi
  • Supreme Court of the Republic of Kazakhstan
    1.2 mi
  • Presidential Palace
    1.2 mi
  • KazMunayGaz
    1.2 mi
  • Khan Shatyr
    1.5 mi
  • Saryarka Velodrome
    1.7 mi

Location

Syganak St. 60 / 1, Astana, Z05T6B0