The Palms Resort
The Palms Resort welcomes pets. The pet fee is 20000 COP/night per pet. A 20000 COP pet deposit is required at booking. Pets cannot be left unattended in the room. Service animals are welcome at no additional charge.
Optional — we’ll carry your dates to the booking site.
You’ll be redirected to HotelPlanner to complete your booking.
Rooms at The Palms Resort
Pick your dates in the booking box to see room types and live prices.
Frequently Asked Questions about The Palms Resort
- How much is the The Palms Resort pet fee?
- The pet fee at The Palms Resort is 20000 COP/night per pet.
- Is there a pet deposit at The Palms Resort?
- The Palms Resort requires a 20000 COP pet deposit per stay.
- Can pets be left alone in the room at The Palms Resort?
- No — pets cannot be left unattended in the room at The Palms Resort.
- What are check-in and check-out times at The Palms Resort?
- Check-in begins at 2:00 PM - 3:00 PM; check-out is by 12:00 PM.
Pet policies may change. Always confirm directly with the property before your stay.
About The Palms Resort
Amenities
- Check In: 2:00 PM - 3:00 PM
- Check Out: 12:00 PM
- Proposal/romance packages available
- Wheelchair accessible – no
- No accessible shuttle
- Children's games
- Outdoor furniture
- Free breakfast
- Outdoor entertainment area
- Change of bed sheets (on request)
- Front desk (limited hours)
- Number of bars/lounges - 1
- Number of restaurants - 1
- Daily
- Number of outdoor pools - 1
- Change of towels (on request)
- Garden
- Number of coffee shops/cafes - 1
- Free self parking
- Terrace
- Free buffet breakfast
- Pets cannot be left unattended
- Pets allowed
- Professional property host/manager
- No elevators
Check-In & Check-Out
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards, debit cards, and cash
Policies & Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- You may be required to pay VAT (19%) at the property. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).
- Pet deposit: COP 20000 per night
- Pet fee: COP 20000 per pet, per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Airport & Shuttle
Contact
57-3002575522Optional — we’ll carry your dates to the booking site.
You will be redirected to HotelPlanner to complete your booking.

Location
Melgar-Carmen De Apicalá, Melgar, 734001