Pet Friendly Property
Phoenix
Untere Wiestistrasse 11, Zermatt, 39203.0(649 reviews)
Phoenix welcomes pets with up to 2 pets per room. The pet fee is 20 CHF/night per pet. Service animals are welcome at no additional charge.
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Frequently Asked Questions about Phoenix
- Can I bring more than one pet to Phoenix?
- Yes — Phoenix allows up to 2 pets per room.
- How much is the Phoenix pet fee?
- The pet fee at Phoenix is 20 CHF/night per pet.
- What are check-in and check-out times at Phoenix?
- Check-in begins at 3:00 PM - 7:00 PM; check-out is by 10:30 AM.
Pet policies may change. Always confirm directly with the property before your stay.
About Phoenix
Near Zermatt-Matterhorn Ski Paradise With a stay at Phoenix in Zermatt, you'll be on a river, just steps from Zermatt-Matterhorn Ski Paradise and a 1-minute drive from Zermatt-Furi Gondola. This hotel is 3 mi (4.8 km) from Sunnegga Ski Resort. Make yourself at home in one of the 27 guestrooms featuring espresso makers and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks. Wrap up your day with a drink at the bar/lounge. A complimentary buffet breakfast is served daily from 7:30 AM to 10:00 AM.
Amenities
- Check In: 3:00 PM - 7:00 PM
- Check Out: 10:30 AM
- Elevator
- Fitness facilities
- Downhill skiing nearby
- Cross-country skiing nearby
- Bicycle rentals nearby
- Fireplace in lobby
- Hiking/biking trails nearby
- Ski storage
- Television in common areas
- Free breakfast
- Multilingual staff
- Front desk (limited hours)
- Express check-out
- Parasailing nearby
- Mountain biking nearby
- Snowshoeing nearby
- Smoke-free property
- Snowboarding nearby
- Ski lessons available nearby
- Ski equipment rental shops nearby
- Tours/ticket assistance
- Free WiFi
- Number of meeting rooms - 1
- Helicopter/airplane tours on site
- Number of bars/lounges - 1
- Daily
- Luggage storage
- Train station pickup (surcharge)
- Sledding nearby
- Free buffet breakfast
- Rock climbing nearby
- Ziplining nearby
- Train station drop-off (surcharge)
- Ropes course on site
- Banquet hall
- Fishing nearby
- Mountain climbing nearby
- Swimming nearby
- Wheelchair accessible – no
- Food and water bowls
- Secured bicycle storage
- Bicycle parking available
- Bicycle tour information
- Double-glazing on all windows
- Energy-saving switches
- Comprehensive recycling policy
- Water-efficient showers only
- Water-efficient toilets only
- Pets allowed
- Service animals not allowed
- Only dogs and cats are allowed
- Maximum number of pets per room 2
- No cribs (infant beds) available
- Children not allowed
- Guests will receive an email with special check-in instructions
- Guest will receive an email before arrival 5 days
- Professional property host/manager
- Property does not offer onsite COVID-19 testing
- Property does not require health documentation at check-in
Check-In & Check-Out
Check-In
3:00 PM - 7:00 PM
Check-Out
10:30 AM
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards, debit cards, and cash
- This property reserves the right to pre-authorize the guest's credit card prior to arrival.
- Cashless transactions are available
- Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and outdoor lighting
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Policies & Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- A tax is imposed by the city: CHF 4.00 per person, per night for adults; CHF 2.00 per night for guests aged 9-16 years old. This tax does not apply to children under 9 years of age.
- Nearby parking fee: CHF 20 per day (22966 ft away)
- Pet fee: CHF 20 per pet, per day
- Rollaway bed fee: CHF 100 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Airport & Shuttle
Sorry, no airport shuttle available.
Nearby Landmarks
- Zermatt-Matterhorn Ski Paradise0.1 mi
- Zermatt–Sunnegga Funicular0.3 mi
- Zermatt Visitor Center0.4 mi
- St. Mauritius Church0.5 mi
- Matterhorn Museum0.5 mi
- Mountaineers Cemetery0.6 mi
- Zermatt - Furi0.6 mi
- Furi Ski Area0.6 mi
- Furi - Riffelberg0.6 mi
- Zermatt-Furi Gondola0.9 mi
- Forest Fun Park1.1 mi
- Sunnegga Ski Resort1.2 mi
- Sunnegga Paradise - Blauherd Cable Car1.5 mi
- Blauherd-Rothorn Paradise Cable Car2.3 mi
- Riffelberg Express Gondola2.3 mi
Location
Untere Wiestistrasse 11, Zermatt, 3920
