Category: Property Listings Reservations Website Topic: select a topic...

I do not have a pet. Should I use PetFriendly.com? Sure, Although we commit our efforts to make the world more pet-friendly, our travel section is open to all visitors. Listings are not "pet-only" properties but they will provide accommodations for your pet if you decide to bring your four-legged friend. You may use petfriendly.com to book trips and make reservations whether you do or do not want to take your pet. What is the code at the end of the forms? The "verify" code entry at the end of our forms are for security purposes. This us prevents from malicious users and overwhelming spam emails. Why can’t PetFriendly.com change booking policies? PetFriendly.com does not have any control over reservation/cancellation policies. We cannot post them on our site as those policies are maintained by the property offering the reservation. What is the best way to make sure my reservation has been made? Contacting the hotel or property directly is a safe way to make sure your reservations have been made and honored. In fact, we suggest this on our site because we feel that booking hotels over the internet should always be double-checked by confirming directly with the hotel. Why is PetFriendly.com charging me a cancellation fee? PetFriendly.com serves as a guide for visitors to use before traveling. PetFriendly.com has no part in the actual reservation process. The process is controlled by the hotel or property at which you made your reservation and cancellation. I know about a hotel that accepts pets that is not on your site. What should I do? If you are a traveler or website visitor and you know of a property that allows pets, send us an e-mail, and we’ll check it out. Do I have to pay the pet charges when I make a reservation or book my room? No - pet deposits and fees are charged upon check-in once you reach the hotel. I noticed some properties charge for accepting pets. What is the difference between a deposit and a fee? A deposit is refundable upon checkout - a fee is not. Generally, a deposit is held by the property for security reasons. If there is any damage, it is charged against the deposit - if there is no damage, it is returned. How do I use the Pet Friendly® Hotels & Travel Web site™? The purpose of this website is to supply the visitor with valuable information. At the very core of the site is a database of 1000’s of Pet Friendly® travel listings. To access this database, click anywhere you see the words Find Lodging, or go to the Home Page. You will see a map of the U.S. Click on a state and select a city. You then have unlimited access to all the pet friendly property information, including property name, address and pet policies. Many other travel-related services are available as well. To access these services, simply click on their respective buttons/text links or got to the tools/resources page. I see the term/phrase “pet friendly” everywhere, including on other travel sites. Are these sites and services licensed or certified by Pet Friendly Hotels & Travel™? NO! Pet Friendly® is a federally registered trademark of Pet Friendly, Inc., of Alabama. At this time, Pet Friendly, Inc. does not license the use of the name Pet Friendly® to anyone. In short, if you do not see the ® symbol beside the words “pet friendly”, it is not authentic. One should exercise extreme caution when a product, service, or website uses the term “pet friendly” without an ®, since we cannot guarantee the safety or quality of the product/service. What qualifies a listing as being “Pet Friendly®”? What are the criteria? In order for a listing to be certified Pet Friendly®, it must graciously allow pets to use the property or service with minimal restrictions. Additionally, the listing must have a stated pet policy, not charge unreasonable fees or deposits, not discriminate against pets or pet owners and, ideally, offer some pet-related amenities (treats, bowls, exercise areas, pet beds, etc.). What is Pet Friendly Hotels & Travel™? PetFriendlyHotelsandTravel.com is a website specifically dedicated to helping pet owners find lodging and travel services that are truly pet friendly.